Services
Repairs and replacement
A repair is quoted in writing before the work, and a replacement is quoted only after the system's age and readings are on the table.
Members go first on the morning list. The quote is the same one a stranger would get, less the labor discount for your plan.
When replacement comes up
The repair would cost more than a fair share of what a new system does
The system is old and has needed two repairs in a row
The house has changed: an addition, a finished basement
Rooms that never get comfortable at any thermostat setting
At the visit
What happens at the visit
- 01
Step 1: We diagnose
The diagnosis fee is credited to a repair you approve, or waived on the Year-round plan.
- 02
Step 2: We quote in writing
Parts, labor and the plan's discount are on the page, with how long the quote holds.
- 03
Step 3: We repair, or we say wait
If a repair is not worth the money, we say so, and we write down what to watch.
- 04
Step 4: For a replacement
We do a load calculation of the house, pull the permit, and put the equipment, the haul-away and the warranty terms in the quote.
The cost
What moves the cost
No dollar figures here: the plan covers the visit, and anything beyond it is quoted in writing first.
What failed
A capacitor and a compressor are not in the same range.
Age
Older parts may have to be ordered.
Access
Attic and crawlspace work takes longer.
Equipment
A new system is quoted on the equipment, the size and the efficiency you choose.
Ductwork
Leaky or undersized ducts change what a new system can do.
Permit and haul-away
Both are on the written quote, never added later.
Questions
Questions about this work
Do you tell people not to replace?
Yes. If the numbers say a repair is the better use of the money, the note says so.
What size system do I need?
A load calculation of the house tells us, not a rule of thumb. A bigger unit is not a better one.
Are there rebates?
Ask us what your state or utility offers. We do not promise any, and we tell you what we find.
Ask for a written quote
Call, or send the form, and the office will find a time.