Services
Four services, all on the one calendar
Each has its own page, written the same way: what to look for, what happens at the visit, and what moves the cost.
The October furnace visit
Burner, heat exchanger, flue and safety switches, and a carbon monoxide test of every alarm.
The furnace visitThe April cooling visit
Coil, drain line, refrigerant levels and electrical parts, before the first hot week.
The cooling visitHumidifier and filters
A new pad, a clear drain and the right filter for the blower you have.
Humidifier and filtersRepairs and replacement
Quoted in writing before the work, with the plan's labor discount. A new system, only when the old one's numbers say so.
Repairs and replacement
Where the plan stops
What a plan pays for, and what is quoted separately
A plan is a set of visits. It is not insurance, and the table says where it ends.
| Quoted and paid separately | In the plan | |
|---|---|---|
| Scheduled visits | Quoted and paid separatelyExtra visits you ask for | In the planThe visits listed for your plan, on dates we set |
| Diagnosis | Quoted and paid separatelyThe diagnosis fee, if you decline the repair | In the planCredited to a repair you approve, or waived on Year-round |
| Repairs | Quoted and paid separatelyParts, at list price, and the rest of the labor | In the planThe labor discount for your plan |
| Equipment | Quoted and paid separatelyA new furnace or air conditioner, quoted on its own | In the planA written opinion on the system's age and readings |
| Warranty | Quoted and paid separatelyParts, under the maker's warranty | In the plan1 year on the labor of repairs we make |
Services
Questions about the work
Do you work on brands other than one?
We service gas furnaces and central air conditioners of most makes. The first visit tells us what the parts situation is for yours.
Do you install new systems?
Yes. Replacement is quoted in writing after a load calculation of the house, with the permit on the quote. Plan members get the labor discount on repairs, not on equipment.
Do you clean ducts?
We do not sell duct cleaning as a health fix. The EPA has found little evidence that it improves health. If a duct has a real problem, such as a disconnected run, we fix that.
Start with the calendar
Pick a plan and your visits are dated before you ask.